How a Use Case Sprint Enabled AI Automation in Insurance Underwriting
Industry
Insurance
Technologies
.NET, Azure, LLM, MCP, Chat-Mium
Situation
A global insurer operated a legacy underwriting platform. Opaque processes and manual handling led to delays, errors, and compliance risks.
Sprint Moderation Highlights
As the facilitator, I organized a 3-day discovery sprint:
- Day 1: Captured bottlenecks with Mapping Agent
- Day 2: Walked through process variants with underwriters
- Day 3: Documented LLM prompts and automation logic in MCP
Outcome
- Solid foundation for automation prototyping
- MCP workspace retained all inputs and insights
- Project received greenlight based on sprint results